Spotlight

JT Pedersen has developed expert perspectives by working across all aspects of the software industry, serving a range of customers with unique needs.

Software Product Owner

Industry

Business Process Outsourcing

Employer

SourceHOV (formerly HOV Services)

Overview

documentDNA ™ product organization had been without a product manager for two years.  Revenues were down. Morale was suffering.  No clear direction existed.

Results Experienced

As P&L head for the documentDNA™ portfolio (data warehousing, business intelligence solution, vendor portal), JT rebuilt the organization from the ground up.  He fostered a new team identity, reestablished branding, marketing, and rejuvenated Sales’ enthusiasm for the product offerings.

JT led the team to realize 16% revenue growth year over year, with a 4% increase in operational expense.

Amidst the turmoil of an acquisition, consolidation, and multiple reorganizations, along with preparation to be acquired a second time inside 18 months, was still able to lead the team to realize nearly 10% revenue growth the following year.


Joint Venture Assessment

INDUSTRY

Power Transmission, Distribution, & Switch Gear

CLIENT

ABB  – Joint Venture Assessment

OVERVIEW

A large global conglomerate, ABB (www.abb.com), approached Autodesk (www.autodesk.) with a joint venture proposal. JT was asked to lead the 13 month process to assess the proposal and report back with recommendations to senior management.
The process required developing intimate knowledge of the conglomerate’s business processes; the disparate technical tools currently being applied; and, defining the desired outcome.

RESULTS EXPERIENCED

Leading the Autodesk contingent, JT facilitated communication with executive interests and led formation of the final recommendations.
Leading the joint ABB|Autodesk executive-level briefing, he presented observations, findings, justifications, and formal recommendation.


Crisis Management

INDUSTRY

Automotive

CLIENT

General Motors Corporation

OVERVIEW

In response to degrading productivity concerns using one of our key products, General Motors presented an ultimatum: Deliver both tactical and strategic solutions within 6 weeks, or we will abandon your product.

JT formed a 40-person crisis management team to create a formal response.  The solution entailed technical analysis; business case development; negotiating senior management commitment to new strategic directions; and successful presentation to the customer’s senior management.

RESULTS EXPERIENCED

Customer satisfaction resulting in acceleration of an 18-month deployment, into the current fiscal year, worth $1,800,000.


Business Processes & Implementation Management

INDUSTRY

Aviation

CLIENT

NAV CANADA

OVERVIEW

Having acquired ~1,200 new software licenses, NAV CANADA was unable to successfully deploy the software.  NAV CANADA, Canada’s air traffic control organization was considering returning the software.

Working with NC’s IT team, Director of IT, and other concerned parties, JT assessed the problem to have 3 core challenges: Security concerns; Enterprise Deployment; and, License Consolidation failures.

RESULTS EXPERIENCED

To guarantee customer satisfaction, JT directly led the customer’s pilot program.  Success required licensing database improvements; new deployment technology training; and, internalizing license management mitigating security concerns.

NAV CANADA reversed its desire to return product worth $2,700,000.


New Product Development

INDUSTRY

Home Improvement

CLIENT

Home Depot

OVERVIEW

Processing over 1,000,000 invoice documents monthly, Home Depot’s Accounts Payable departments were struggling with lost vendor invoices.  This resulted increased support concerns, vendor satisfaction issues, and higher business costs.

RESULTS EXPERIENCED

Following customer visits, JT (as P&L product manager) worked with his teams (Development, Operations, and Program Management) to develop a broad-market solution based on Home Depot’s needs.

A vendor-portal was developed enabling vendors to directly input their invoices to the Home Depot AP systems manually, in batch mode, or via automation depending on individual vendor transaction volumes.


RFI/RFP Process Management

INDUSTRY

Automotive Parts Distribution

CLIENT

Boss Products USA

OVERVIEW

Boss Products USA, an automotive parts supplier, was seeking to expand sales of its transmission fluid filters.  To support increased sales an ecommerce implementation for its website was sought.  321 Ignite’s JT Pedersen was requested to help.

RESULTS EXPERIENCED

JT worked with Pete Raciti, CEO, to determine Boss Products USA requirements.  He then managed the RFP (request for proposals) process, guided evaluation of responses, and ecommerce vendor selection.


Software Licensing Models

Industry

Automotive

Client

Ford Motor Company

Overview

Software license model inflexibility posed an impediment to closing a global contract with a Fortune 100 business.

Results Experienced

This major automotive OEM needed to upgrade thousands of engineering design software licenses across its global enterprise.  JT was a key driver in the contract negotiations, design, testing, and implementation of Autodesk’s first Global Network User License model.

This successful business model was instrumental in growing revenue, within this one account, more than 4X in the following 3 years.

About JT & 321 Ignite

In the foreground or behind the curtain, JT’s fresh approach eliminates complications with ease and takes business units and companies - like yours - to the next level of success.

If it’s time to launch – or refine - a business unit, dive into a new market, guard against loss, or propel profits, it’s time to call JT.

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If you want to increase profits and improve productivity - in a drama-free zone, call JT. (734) 516-0139 | (720) 440-2380 jt@321-Ignite.com CONTACT JT

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